Privacy Policy

autoservicenct.ie

This Privacy Policy outlines how personal data is collected, processed, and protected on the website autoservicenct.ie (referred to as the “Website”), operated by AutoServiceNCT.

We are committed to safeguarding the privacy of our users and ensuring that personal data is handled in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Irish Data Protection Act 2018.


1. Data Controller

The data controller responsible for processing personal data via this Website is AutoServiceNCT. If you have any questions regarding how we process your data, please contact us using the contact form available on the Website.


2. Data We Collect

When using our Website, we may collect the following types of personal data:

  • Full name

  • Email address

  • Phone number

  • Vehicle registration number (where applicable)

  • Any other information voluntarily provided via our contact form

We may also collect technical data related to the use of the Website, such as IP address, browser type, device type, and language preference, used solely for analytical and security purposes.


3. Purposes of Data Processing

We process your personal data for the following purposes:

  • To respond to inquiries submitted via our contact form

  • To provide services related to vehicle checks and NCT appointments

  • For administrative and accounting purposes when a service agreement is concluded

  • To improve the functionality and performance of the Website

  • To comply with legal obligations


4. Legal Basis for Processing

Personal data is processed on the following legal bases:

  • Article 6(1)(b) GDPR – processing is necessary for the performance of a contract or to take steps prior to entering into a contract

  • Article 6(1)(c) GDPR – compliance with a legal obligation

  • Article 6(1)(f) GDPR – legitimate interests of the data controller, including customer service and marketing

  • Article 6(1)(a) GDPR – consent of the data subject (e.g. for marketing communication)


5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or to meet legal, regulatory, or contractual obligations. After this period, the data will be securely deleted or anonymised.


6. Data Recipients

Your data may be shared with:

  • Hosting and IT service providers working on behalf of AutoServiceNCT

  • Payment operators (if applicable)

  • Public authorities, if legally required to do so

We do not transfer personal data outside the European Economic Area (EEA), unless appropriate safeguards are in place in accordance with GDPR.


7. Your Rights

You have the following rights regarding your personal data:

  • Right to access your data

  • Right to rectify inaccurate or incomplete data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to lodge a complaint with the Data Protection Commission (DPC) in Ireland


8. Cookies

Our Website uses cookies to enhance user experience, analyse website traffic, and deliver relevant content. Users can manage cookie preferences via their browser settings.

By continuing to use the Website without changing your settings, you consent to the use of cookies on your device.


9. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time. All updates will be published on this page and become effective upon posting.